How to delete your account

You delete your account in Minha conta (My account), in the Zona de Perigo (Danger zone) section, with the Excluir minha conta (Delete my account) button. Deletion is immediate and can't be undone, so download your data first.

How to delete

Sign in to Scrumboards with the account you want to delete.
Open Minha conta. In the mobile app, tap your photo and then Minha conta.
In the Zona de Perigo, click Baixar meus dados (Download my data) to keep a copy.
Click Excluir minha conta.
Type the account's email to confirm and click Excluir permanentemente (Delete permanently).

What gets deleted

Your access: login email, password, open sessions, and two-step verification.
Your profile and preferences.
Your membership in companies, projects, and tasks.
Your personal Scrumboards mailbox, including drafts.
Companies you own, with everything in them: projects, tasks, clients, CRM, finance, files, and emails. This applies to all members of those companies.

What's kept

In someone else's company, the work you did there remains, because it's their record: tasks, comments, hours, messages, files, and history. To request removal, contact that company's administrator.
Content reports stay in the moderation queue, with the reported excerpt and the decision.

Frequently asked questions

I own a company with other people. What happens to them?

The company is deleted along with your account, for everyone. If the team will keep using it, talk to them first.

I can't sign in. How do I request deletion?

Email [email protected] from the account's email address, asking for deletion. The Delete account page explains the steps without signing in.

Can I recover my account later?

No. Deletion is permanent.