I didn't get the confirmation email

If the confirmation email didn't arrive, first check your spam folder and promotions tabs. If it isn't there, or the link has already expired, sign up again with the same email: Scrumboards sends a new link to the account that hasn't been confirmed yet.

Why I need to confirm

After you sign up with email and password, Scrumboards sends a link to your email. Until you open that link, the sign-in screen shows the message Confirme seu e-mail: abra o link que enviamos para a sua caixa de entrada (Confirm your email: open the link we sent to your inbox). This makes sure no one creates an account with an email that isn't theirs.

What to do

1. Look in spam, junk, and promotions. The subject line may be in English: Confirm your email.
2. Check that the email was typed correctly when you signed up.
3. If you can't find it, or the link is more than 1 hour old, open the sign-up screen and sign up again with the same email. The password you enter now becomes your password, and a new link is sent.
4. Open the new link on the same device where you plan to use Scrumboards.

Want to skip this step?

Sign in with Continuar com Google (Continue with Google), using the Google account for that same email. With Google, there's no need to confirm your email. See Sign in with Google.

Frequently asked questions

The link says it's invalid or expired.

Each link is valid for 1 hour and works only once. Sign up again with the same email to get another one.

I see "Muitas tentativas" (Too many attempts).

There's a limit on back-to-back sign-ups and requests. Wait a few minutes and try again.

I was invited by a company. Do I need to confirm too?

Use the invitation link that arrived in your email. If it didn't arrive, ask the person who invited you to check the address and send it again.